Refund Policy
Draft, not in effect. Tutorpack isn’t on sale yet, so nothing here applies to anyone today.
Highlighted words are blanks still to be filled, and lines marked to confirm or like this aren’t final. All of it is settled before sales open.
You can try every Tutorpack course free for 7 days before paying, with no card. If you pay and it isn’t right for you:
- Courses ($4.99 or $7.99, paid once): ask within 14 days of buying for a full refund, for any reason.
- All Access ($9.99 a month): your first payment can be refunded within 14 days. Later monthly payments aren’t refunded; you can cancel any time so you aren’t charged again (see the Cancellation Policy).
- After a refund: a refunded course is removed from your account and your AI can no longer load it. When we refund an All Access payment, we also end the subscription.
- Charged twice for the same course? We refund the extra payment whenever you tell us, even after the window; the course stays open on the payment you keep.
- Tax: the refund includes any tax you paid.
- How to ask: email support@domain from the email you signed in with; we handle every refund in this policy. Link support (support.link.com) can also help if a charge wasn’t yours or a course didn’t arrive or work as described, but it doesn’t review change-of-mind requests.
- Disputes: if you dispute a course charge with your bank, that course is removed from your account. Please email us first; it’s usually faster.
- Your local law comes first. Where it gives you more rights, such as a cooling-off period, those apply.